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Standard Terms and Conditions of Sale

These Standard Terms and Conditions of Sale (“Terms”) govern all sales of products and services (the “Products” or “Services”) by KiYAS ("we," "us," or "our") to customers ("you" or "your"). By purchasing from us, you agree to be bound by these Terms.

1. General Provisions

  • Agreement: These Terms, along with any written agreements, quotes, or invoices, constitute the entire agreement between you and us regarding the sale of Products or Services. Any terms proposed by you that differ from these Terms are rejected unless we expressly accept them in writing.
  • Modifications: We reserve the right to modify these Terms at any time, and such modifications will apply to orders placed after the date of modification.

2. Orders and Acceptance

  • Order Placement: All orders must be placed in writing or through our website. Verbal orders or changes to orders must be confirmed in writing to be valid.
  • Order Acceptance: Orders are subject to our acceptance. We reserve the right to reject any order for any reason, including but not limited to errors in pricing or availability.
  • Order Changes: Any changes to your order must be requested in writing and may be subject to additional charges or delays.

3. Pricing and Payment

  • Prices: All prices are provided in INR and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling fees unless explicitly stated otherwise.
  • Payment Terms: Payment for all Products and Services must be made in advance unless other terms are agreed upon in writing. We accept Gpay, PhonePE and UPIs for payment. Late payments may incur interest at a rate of [Insert Interest Rate] per month.
  • Taxes: You are responsible for all applicable taxes, duties, or governmental fees associated with the purchase unless otherwise stated.

4. Shipping and Delivery

  • Shipping Terms: Shipping costs are the responsibility of the customer and are calculated at checkout or on the invoice. We are not liable for any delays in delivery caused by the carrier or events beyond our control, including but not limited to weather, strikes, or customs delays.
  • Delivery Time: Any delivery dates provided are estimates only and are not guaranteed. We will make reasonable efforts to meet the estimated delivery time but shall not be liable for delays.
  • Risk of Loss: Risk of loss and title to the Products passes to you upon delivery to the carrier.

5. Returns, Cancellations, and Refunds

  • Returns: Products may only be returned in accordance with our Return Policy. All returns must be authorized by us in advance and are subject to inspection. Unauthorized returns will not be accepted.
  • Cancellations: You may cancel your order prior to shipment or initiation of the service by providing written notice. Cancellations may be subject to a restocking fee or other charges.
  • Refunds: Refunds, if applicable, will be processed to the original payment method within 7-15 days after receiving the confirmation of service cancellation.

6. Warranty and Limitation of Liability

  • Service Warranty: We guarantee that our Services will be performed in a professional manner consistent with industry standards.
  • Exclusions: Our warranty does not cover defects resulting from misuse, neglect, unauthorized modifications, or improper installation or operation.
  • Limitation of Liability: Our liability for any claim arising out of or related to these Terms is limited to the amount you paid for the Products or Services in question. We are not liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

All intellectual property rights related to our Products and Services, including but not limited to designs, trademarks, and copyrights, remain the property of KiYAS. You are not permitted to copy, modify, or use our intellectual property without prior written consent.

8. Force Majeure

We shall not be liable for any failure to perform or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, government restrictions, strikes, war, or transportation delays.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

10. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11. Entire Agreement

These Terms, along with any written agreements or invoices, constitute the entire agreement between you and KiYAS regarding the sale of Products and Services. Any modifications or changes must be in writing and agreed upon by both parties.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: info@kiyasgroup.com
  • Phone:+91 9972270788
  • Address: Thammenahalli, Bangalore.